Does the Online Presence Builder cost extra or affect my billing?
No. Online Presence Builder and
other updates will have no impact on your bill. Updates are automatically
included in your current hosting package beginning JUNE
16, 2016.
Why don’t I see the new Online Presence Builder in my account?
Online Presence Builder will be
available to customers with a website hosting package. If you are not a hosting
customer, visit https://localnethosting.com to see website package options
or contact us for more
information.
Do these changes impact my current website?
No. Your existing website will not
change or be affected. Only after you design and click Publish on a new website
with Online Presence Builder, will your new website replace your existing one.
If you built your website using EasySiteWizard Pro, this application will no longer be
available 6 months following your platform upgrade. Your live website will not
be affected, but you will lose the ability to manage or make changes to your EasySiteWizard website once this application is sunset. We
recommend taking this opportunity to launch a modern, responsive new website
that looks great across devices.
If you would like to keep a copy of
your previous website, we suggest downloading a backup copy using FTP or the
File Manager Pro application.
What will happen with EasySiteWizard
Pro?
If you built your website using EasySiteWizard Pro, this application will no longer be
available 6 months following your platform upgrade. Your live website will not
be affected, but you will lose the ability to manage or make changes to your EasySiteWizard website once this application is sunset. We
recommend taking this opportunity to launch a modern, responsive new website
that looks great across devices.
How do I use the new Online Presence Builder?
Online Presence Builder was built
with ease of use in mind. When you first login to Portal, click on the Websites
tab and select Get Started to launch Online Presence Builder. You can select a
new design from a selection of brand new, stylish designs created by professionals
(and remember you can change your design at any time). Customizing your site is
as easy as dragging and dropping your elements onto the page. Select elements
from the left-hand menu (for example a heading, text or image), drag and drop
it on to your web page, and double-click to edit the element.
We’ve included a user guide to help
guide you through the process of upgrading your website using the new Online
Presence Builder. For helpful tips on upgrading your website to Online Presence
Builder, see our Guide "Upgrading your Existing Website to Online Presence
Builder".
Do I need to build a separate mobile site with the Online Presence
Builder?
No – Online Presence Builder uses
responsive design to automatically adapt your site to look great on every
device: desktop, mobile or tablet. There’s no need for you to spend the time in
developing a separate, mobile-friendly site. Your website will automatically
adapt to the device your visitors are using, with the important details front
and center. When designing and editing your website, you can preview how it
looks on a desktop, tablet or mobile view.
Can I change my design once I select it?
Yes, you can change your design at
any time. Select “Design” in the tool to view the available designs. You also
have the option to preview how existing content will look with the new design
before making the change.
Can I transfer my existing website to the new Online Presence
Builder?
Not at this time. We built the new
Online Presence Builder with fresh new designs that are SEO-friendly.
We’ve included a user guide to help guide you through the process of upgrading
your website using the new Online Presence Builder. For helpful tips, see our
Guide "Upgrading your Existing Website to Online Presence Builder".
Once you choose a design template,
you can easily copy and paste text and upload your existing images into the new
builder. You might take this opportunity to refresh your content and make sure
your details are up-to-date. When you’re finished, you’ll have fantastic, new
site that works on every device.
What upgrades have been made to my Control Panel and management
tools?
Your Control Panel where you manage your services has been
upgraded to our new account management Portal. This upgrade includes a new
look-and-feel, and easier navigation to everything you need to manage your
website and other services.
To take a tour of your new Portal, log-in beginning JUNE
16, 2016 at http://hosting.localnethosting.com/OS4 with your existing username
and password.
Where can I access my Portal and Online Presence Builder?
Beginning JUNE 16, 2016, log-in
at http://hosting.localnethosting.com/OS4 with your username and password.
Where can I reset my log-in password?
Beginning JUNE 16, 2016,
visit http://hosting.localnethosting.com/OS4 and provide your username. If you
need to reset your password, select the “Forgot password?” option. A link to
reset your password will be emailed. Once logged in, you can edit your
username, email address, password and other details in your account settings.
Where can I set up my email addresses (where supported)?
If there is email included in your
plan, when you log in to Portal, you can create and manage email accounts by
selecting “Add an Email” from your Quick Access menu on the home page, or by
selecting Advanced Tools > Email > EasyMail
Setup.
How do I check my email (where supported)?
There’s a variety of ways you can
access your mail – through Webmail on your desktop or mobile devices, through a
desktop email client (like Microsoft Outlook or Mac Mail), or through an email
client on your mobile devices.
If you need detailed, step-by-step instructions on how to setup your email in
an email client, open the EasyMailSetup in the Apps
section, click launch and select “Help” from the top right side of the window.
Will there be any change to the way I view my website stats in
Portal?
Going forward, you will be able to access your website activity using
the Analytics application. To start tracking your website activity, click on
Analytics tile in Portal and add your desired domain(s).
Your legacy raw data will still be available through Log Manager,
however the WebStats application will no longer be
available to view the data in a graphical interface.
What does it mean if an application is being “sunset”?
When an application is “sunset”,
that means the application will be available to existing customers for a period
of time after upgrading to Portal. When the sunset period is over, support will
no longer be offered for that application and it will no longer be accessible
from Portal. Your website and any related functionality of a sunset application
will continue to work; however, you will no longer be able to manage the
features from the sunset application. It is highly recommended that you switch to
the “upgrade recommendation” during the sunset period.
See a full list of applications
being “sunset” with details for upgrading your services at the bottom of this
page.
What does it mean if an application is “deprecated”?
Applications set to “deprecated”
will no longer be available to customers after the upgrade date. Applications
tiles (icons) will be removed from your new control panel, Portal. These are
outdated applications that have little or no usage and are replaced by more
robust features from other products. Your website and functionality from the
application will continue to work, however, you will no longer be able to
manage the features from the deprecated application.
See a full list of applications
being “deprecated” with details for upgrading your services at the bottom of
this page.
If I have used or am using an application that is being sunset or
deprecated, how will my published website be affected?
If your published website uses
features or functionalities from an application being sunset or deprecated,
your published site will not be affected. At the date the application is being
deprecated or sunset, application tiles (icons) will be removed from your new
control panel, Portal, and you will lose access to the application to manage
your published services. It is highly recommended that you switch to the application
“upgrade recommendation” before the end of the sunset period.
Can I update my existing website once EasySiteWizard
Pro has been sunset?
After the sunset date for EasySiteWizard Pro, 180 days after the date of your Portal
upgrade, if your website was built using EasySiteWizard
Pro, you will no longer be able to access the application to make edits to your
existing website. To make edits, you will need to rebuild your website using
the Online Presence Builder.
Your published sites will be
unaffected.
How do I rebuild my website using Online Presence Builder?
We’ve included a user guide to help
guide you through the process of upgrading your website using the new Online
Presence Builder, see "Upgrading your Existing Website to Online Presence
Builder".
What happens to my existing website if I rebuild my website using
Online Presence Builder?
Your existing website will be
overwritten once you publish your new website using Online Presence Builder. If
you would like to keep a copy of your previous website, we suggest downloading
a backup copy using FTP or the File Manager Pro application before publishing
with Online Presence Builder.
What applications are being sunset as part of the Portal upgrade?
|
Product/ App |
Application Description |
Sunset Timeline |
Replacement tools and benefits |
Tips on upgrading applications |
|
Advanced Template Manager |
Advanced Templates Manager is a design
application that housed HTML templates for more advanced users to download
and use to build their website. Many of these templates are out of date and
not mobile optimized. |
90 day sunset to begin upon partner release of
platform and Online Presence Builder |
Online Presence Builder Online Presence Builder includes a selection of
stylish, responsive design themes for users to choose from and customize.
With tons of useful features, and advanced options for more advanced users,
Online Presence Builder allows anyone to build and publish a website that
meets their business needs. |
We recommend using this opportunity to redesign
your website using Online Presence Builder - our new site design tool that
uses the latest technology and automatically optimizes your website to
display properly across desktop, tablet and mobile devices. |
|
DB Manager |
DB
Manager is a database management application that allows users to manage
MySQL databases for their website. |
90
day sunset to begin upon partner release of platform and Online Presence
Builder |
MySQL
Manager Users
can use MySQL Manager to create and manage MySQL databases and users. |
To
manage new or existing MySQL databases, users can access MySQL Manager
through "Advanced Tools"
in their Portal. |
|
Easy Blog Builder |
Easy Blog Builder is an outdated application that
allowed users to create and manage a blog for their website. |
90 day sunset to begin upon partner release of
platform and Online Presence Builder |
Third-party Tool Users can use WordPress or another third-party
tool to create and add a blog to their website. |
We recommend using this opportunity to redesign
your website using Online Presence Builder - our new site design tool that
uses the latest technology and automatically optimizes your website to
display properly across desktop, tablet and mobile devices. These instructions use WordPress as an example
third-party application. Depending on your package, some users will have
access to WordPress Installer, an
application found within “Advanced
Tools” in Portal. Simply launch WordPress
Installer, and follow the wizard to install WordPress for your Online
Presence Builder website. Some users may have to manually install
third-party applications, such as WordPress. To manually install WordPress
follow these instructions. The instructions will be very similar for
installing other third-party applications. 1. Begin by downloading the WordPress app package
to your computer (http://wordpress.org/download/). 2. Upload the WordPress app package to your
hosting account using FTP or File
Manager Pro. ·
To use File
Manager Pro, launch File Manager
Pro, found in Advanced Tools. ·
Click to open the folder to which you'd
like to upload files (public.html). Create a new folder to upload and/or
extract your WordPress files. The folder name you use will be used as the URL
for your blog or webpage. ·
Click Upload from the top
toolbar. ·
Click Browse (some web browsers
will have Choose File instead). ·
Select the file on your computer that you
wish to upload. 3. Most blog applications including WordPress
store data in a database, so you will need to create a database using MySQL Manager, and make note of the
database name, username and password. ·
Access MySQL Manager through Advanced
Tools. ·
If you haven’t created any users,
you will first need to create a user. ·
Select the user you would like to
use to create the database, and login. ·
Select: CREATE > DATABASE, and
enter a name for your database (e.g., wordpress). ·
Select “Build Query” > “Run
Query”. ·
You should now see your new
database in your list of databases. 4. Next you will need to configure the
installation file for WordPress: wp-config-sample.php. ·
In the Advanced Tools section,
click the File Manager Pro icon. ·
Click public_html to
expand the folder. ·
Click the folder containing the Wordpress. If the folder is zipped, click “Extract” to
extract the files, and then select the extracted folder. ·
Locate the wp-config-sample.php file,
and right click on the file, select Rename and change the
name of the file to wp-config.php.
Click the Rename File button. ·
Right-click on the wp-config.php file
and select Edit as Text. When the file opens, look for the
following information: o
define('DB_NAME', 'database name here'); /** MySQL hostname */ define('DB_HOST', 'localhost'); o Replace database name here with the name of the
database you created (above in Step 3). o Replace username here with the username of the
database you created. o Replace password here with the password of the
database that you created. o Replace localhost with
the DB Host of the database that you created (you can find this in MySQL Manager under the DB Host
column). ·
When done editing, click the Save button,
then close the file. 5. Open a new browser window and go to the installation page to
run the installation script. Depending on where you installed the script, you
will find it at either of the following URLs: http://yourdomain.com/wp-admin/install.php http://yourdomain.com/blog/wp-admin/install.php Replace “blog” with the
name of the folder where you uploaded and/or extracted your WordPress files
in File Manager Pro. Be sure to replace yourdomain.com in the example above with your
actual domain name. You should now see a WordPress installation wizard, beginning
with a prompt to select your language, followed by “Welcome to the famous
five-minute WordPress installation process!” 6. Complete the
Installation Click Install Now, and you
should be taken to the final screen, showing the following message: Success!
WordPress has been installed. You can now log in and manage your WordPress
webpage. Your WordPress page will be live at http://yourdomain.com/blog, where “blog” is the
folder where you uploaded and/or extracted your WordPress files in File Manager Pro. |
|
EasyLiveChat |
EasyLiveChat is an outdated
chat application that allowed users to add a live chat button on their
website and engage with site visitors. |
90
day sunset to begin upon partner release of platform and Online Presence
Builder |
Third-party
Tool Users
can use a robust, third-party chat application such as LiveChat,
and manually install via FTP or File
Manager Pro and MySQL Manager. |
We
recommend using this opportunity to redesign your website using Online
Presence Builder - our new site design tool that uses the latest technology
and automatically optimizes your website to display properly across desktop,
tablet and mobile devices. See
instructions for Easy Blog Builder
as an example for installing a third-party application. |
|
EasySiteOptimizer |
EasySiteOptimizer
is an outdated application that helped users manage SEO settings for their
website. |
90 day sunset to begin upon partner release of
platform and Online Presence Builder |
Online Presence Builder Users can access the Advanced SEO section in Online Presence Builder when managing
website pages to create and manage SEO data, including meta data and
keywords. |
We recommend using this opportunity to redesign
your website using Online Presence Builder - our new site design tool that
uses the latest technology and automatically optimizes your website to
display properly across desktop, tablet and mobile devices. To set Search Engine Optimization data on pages
on your website in Online Presence Builder: Select "Page Settings"
> "Search Engine Optimization". From here, you can add your page
URL, and meta data including Page Title, Keywords and Page Description to
help search engines index and list your website in search results. |
|
EasySiteWizard 1-Page |
EasySiteWizard 1-page
allowed users to create a one-page website to promote their business. |
6
month sunset to begin upon partner release of platform and Online Presence
Builder |
Online
Presence Builder Users
can use Online Presence Builder to launch a responsive, instant one-page
website tailored to their business vertical. |
We
recommend using this opportunity to redesign your website using Online
Presence Builder - our new site design tool that uses the latest technology
and automatically optimizes your website to display properly across desktop,
tablet and mobile devices. |
|
EasySiteWizard
Pro |
EasySiteWizard
Pro is an outdated site builder application. |
6 month sunset to begin upon partner release of
platform and Online Presence Builder |
Online Presence Builder Online Presence Builder allows anyone to create
and manage an impressive website, using stylish, responsive design themes and
a variety of great features and add-ons. |
We recommend using this opportunity to redesign
your website using Online Presence Builder - our new site design tool that
uses the latest technology and automatically optimizes your website to
display properly across desktop, tablet and mobile devices. |
|
File Manager |
File
Manager is an outdated version of File Manager Pro - an application that
allows users to view and manage website files. |
90
day sunset to begin upon partner release of platform and Online Presence
Builder |
File
Manager Pro Users
can now manage their website files using an updated version of File Manager, File Manager Pro, that allows you to drag and drop
your files in an easy-to-use interface. |
Access
File Manager Pro through "Advanced Tools" in your
Portal. |
|
Mobile Website |
Mobile Website is an application that allowed users
to build a separate mobile website. |
90 day sunset to begin upon partner release of
platform and Online Presence Builder |
Online Presence Builder All Online Presence Builder design themes are
automatically responsive, meaning that your website will adapt to look good
across desktop, tablets and mobile devices. Users can preview their website
on desktop, tablet and mobile while editing. There is no need to build or
manage a separate mobile website. |
We recommend using this opportunity to redesign
your website using Online Presence Builder - our new site design tool that
uses the latest technology and automatically optimizes your website to
display properly across desktop, tablet and mobile devices. |
|
osCommerce
Installer |
The
osCommerce application allowed customer to install
third-party osCommerce shopping cart. |
90
day sunset to begin upon partner release of platform and Online Presence
Builder |
StoreCreator or
Online Presence Builder Alternatively,
users can use osCommerce and manually install via
FTP and MySQL Manager. |
Users
with access to Online Store within Online Presence Builder We
recommend using this opportunity to redesign your website using Online
Presence Builder - our new site design tool that uses the latest technology
and automatically optimizes your website to display properly across desktop,
tablet and mobile devices. Some
users may have access to Online Store options available as premium add-ons
within Online Presence Builder. To add an Online Store to your website -
select "Add-Ons" > "Online Store" from your left menu
in Online Presence Builder. Select the Online Store option that will work
best for your business, and follow the step-by-step wizard to set up your
storefront and begin adding products. Users
with access to StoreCreator Some
users may have access to StoreCreator, a more advanced, robust storefront
application. If you have access to StoreCreator, you will find the application under “Advanced Tools”. Launch StoreCreator
and follow the application wizard to begin creating a powerful ecommerce
website. Users
looking to install osCommerce To
install osCommerce manually to your hosting
package, see instructions for Easy Blog
Builder as an example for installing a third-party application. |
|
Photo Album |
Photo Album allowed users to upload images and
create an image gallery to add to their website. |
6 month sunset to begin upon partner release of
platform and Online Presence Builder |
Online Presence Builder Online Presence Builder includes a selection of
dynamic image gallery styles and layouts to choose from, as well as a gallery
of professional photography. Users can upload images directly within Online
Presence Builder to create and manage image galleries on their website. |
We recommend using this opportunity to redesign
your website using Online Presence Builder - our new site design tool that
uses the latest technology and automatically optimizes your website to
display properly across desktop, tablet and mobile devices. |
|
Web Stats |
Web
Stats allowed users to view website statistics based on the server logs. |
90
day sunset to begin upon partner release of platform and Online Presence
Builder |
Website
Analytics Users
can see and analyze visitor data through Website
Analytics within the Portal. Website
Analytics can be found under Advanced Tools. |
To
activate and begin tracking analytics on your domain(s), launch Website Analytics from "Advanced Tools" and enable
the domain(s) you would like to track. Website
Analytics will begin tracking visitor data and behavior. View Website Analytics regularly to view
important analytics data about your website. |
What applications are being Deprecated as
part of the Portal upgrade?
|
Product/Application |
Description |
Replacement |
Replacement Notes |
|
Ad Manager |
Ad Manager is an application that allowed users
to include rotating banner ads on their website. |
Online Presence Builder |
Users can now create rotating header images in
Online Presence Builder. Alternatively, you can use Google DoubleClick to
create and manage online advertising. |
|
Advanced Counter |
Advanced
Counter is an application that allowed users to include a visitor counter on
a website. |
Website
Analytics |
The
trend in web design has moved away from including a visible traffic counter
on websites--businesses should be careful about what to quantify and display
to website visitors and ensure it reflects positively on their business. |
|
Counter |
Counter is a basic version of the AdvancedCounter application. |
Website Analytics |
The trend in web design has moved away from
including a visible traffic counter on websites--businesses should be careful
about what to quantify and display to website visitors and ensure it reflects
positively on their business. |
|
Disk Usage |
Disk
Usage shows customer how much storage space is occupied by their website. |
Portal |
Users
can now view disk usage directly within the Portal interface. To view your
Disk usage, log in to your Portal account, and click on the Websites tab.
Disk usage is displayed in the right-hand margin on the Websites tab. |
|
EasyMail Setup |
Outdated version of EasyMail
Setup. |
EasyMail 3 |
Users will be able to create and manage email
accounts on an updated version of EasyMail Setup.
Access EasyMail Setup by selecting “Add an email” from your Quick Access menu within your Portal
account, or by selecting “Advanced
Tools” > “Email” > “EasyMail Setup”. |
|
File Manager (advanced) |
File
Manager is an outdated version of File Manager Pro - an application that
allows users to view and manage website files. |
File
Manager Pro |
Users
can now manage website files using an updated version of File Manager: File
Manager Pro. File Manager Pro allows you to drag and drop your files in an
easy-to-use interface. Access File Manager Pro through "Advanced Tools" in your Portal. |
|
Form Mail |
Form Mail is an outdated CGI script that allowed users
to add a contact form to their website. |
Online Presence Builder |
Users can easily add and manage contact forms on
their website(s) using Online Presence Builder. |
|
Guest Book |
Guest
Book allowed users to add a Guest Book element on their website. |
Online
Presence Builder |
Websites
typically no longer include guest books - instead some websites allow
visitors to submit lead forms or leave comments on a blog. |
|
PersonalMail |
PersonalMail
allowed users to manage their email account(s). |
EasyMail 3 |
Users can use EasyMail
Setup to easily create and manage email accounts. |
|
Plug-in Scripts |
Application
that allowed users to install scripts such as Form Mail or Guest Book. |
Online
Presence Builder |
Users
can create and manager lead forms directly within Online Presence Builder. To
add a form to a web page within Online Presence Builder, select “Elements” > “Forms” from your left-hand menu. Drag the form onto your web
page, and double click to manage form settings. |
|
Promote Site |
Promote Site allowed users to submit their
website to search engines. |
OneList
Pro |
Search engine submission is no longer required.
Today, search engines such as Google will automatically find and crawl
websites to determine a page ranking and index in search results. Users may want
to use an online marketing tool such as OneList to
submit a consistent website and business listing across online directories. |
|
Site Checker |
Site
Checker is an outdated application that allowed users to check their website
for any broken links. |
Third-party
application |
Users
can use a third-party tool such as Google Webmaster Tools to check your
website for any broken links. Fixing broken links is important in a website's
accessibility and credibility to search engines. |
|
WebsiteOS
Preferences |
WebsiteOS Preferences
allowed users to manage Control Panel settings such as dashboard color or
language. |
Portal |
Users can now manage preferences by accessing "My Account" > "General" within the Portal. |